SINGAPORE: Several DBS and POSB automated teller
machines (ATM) were reported to be out of service on
Sunday.
The problem seemed to have started late Sunday
morning with the affected ATMs being progressively
restored.
A Channel NewsAsia viewer, who wanted to be known as
Ms Goh, said she wanted to withdraw some money at Kovan.
She said out of the five ATMs, four were down at about
11:00am.
She said there was a queue and some people were frustrated.
Ms Goh said she called the bank's customer service hotline and was
told that the bank is aware of the situation and was trying to fix
the problem.
Another viewer reported that an ATM at Bukit Purmei was out of
service at about 1.30pm.
Some ATMs at Suntec were also down.
At this point, DBS could not confirm how many ATMs were affected
and what caused the problem.
- CNA/ck